Shipping policy
1. Order Processing & Shipping Times
- All orders are processed within 2-5 business days (excluding weekends & holidays).
- Shipping times are approximations and vary based on the supplier’s location and destination.
Estimated Delivery Times
🇺🇸 United States: 4-8 business days
Note: Shipping times may vary due to customs processing, carrier delays, or high-demand periods (e.g., holidays).
2. Shipping Costs
We offer the following shipping rates:
- US Customers: Free Standard Shipping
3. Tracking Your Order
- Once your order ships, you’ll receive an email with a tracking number.
- Tracking updates may take 3-5 business days to appear.
4. Lost, Stolen, or Delayed Packages
- If your package is delayed beyond 30 days, contact us at suppport@budzfurlife.com for assistance.
- If the package is marked as delivered but not received, check with neighbors or your local post office before reaching out.
- We are not responsible for stolen packages but will work with you to resolve issues.
5. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, follow these steps:
- Take clear photos of the item and packaging.
- Contact us at support@budzfurlife.com within 48 hours of delivery.
- We will arrange for a replacement or refund as per our refund policy.
6. Cancellations & Order Changes
- Orders can only be canceled or modified before processed and shipped by our warehouse
- After this period, your order is already in processing and cannot be changed.
7. Returns & Refunds
For return eligibility and refunds, refer to our Refund Policy.
8. Questions?
For any shipping-related inquiries, reach out to support@budzfurlife.com